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Volunteer Opportunities

Our volunteers are a crucial and beloved part of what keeps TAPS up and running. From fielding calls our front desk, to assisting with provincial disability applications, to filing income taxes for low-income earners, TAPS volunteers generously donate hundreds of hours each year to helping the people of Greater Victoria. 

Volunteer Disability Advocate

Volunteer disability advocates work one-on-one with clients applying for Persons with Disabilities designation status through the Ministry of Social Development and Poverty Reduction. Volunteer advocates assist clients to draft aspects of their application, help liaise with their health practitioners, and review completed applications prior to submission. There is an application process for this position and volunteers must participate in a training program provided by TAPS, offered twice a year in September and January. Volunteer disability advocates must have strong organizational, writing, interpersonal, and analytical thinking skills.


Time commitment: 8 hr training program, spread over two weeks (2 hours, 2 nights a week); then 4-6 hours a month for at least 6 months.


Interested in volunteering? Recruitment for VDAP volunteers happens a few times a year. To find out if we're recruiting volunteers or to express interest for next time, please contact our VDAP Coordinator at: vdap(at)!


Please note that, depending on when we are in need of more volunteers, you may not receive an immediate response.


Volunteers at an appreciation lunch

Front Desk Volunteer

Front Desk volunteers provide reception support for our busy front desk, welcoming clients to the office and answering the phone. This is a great way to “get your feet wet” as you will quickly get a comprehensive feel for the work that TAPS does. This is a demanding job, one that is vitally important and valuable to our organization. No reception experience necessary, thorough training and support will be provided. Must have good communication skills and proficiency in English, an ability to manage in a busy work environment, crisis management skills, and a non-judgmental attitude.

Time commitment: one 3½-hour shift per week.

Interested in volunteering? Please fill out the application form by clicking here. For more information, please send Sydnie an email at sydnie(at)!


Please note that, depending on when we are in need of more volunteers, you may not receive an immediate response. 

Volunteer Tax Preparer

Tax preparers are crucial for the functioning of our year-round tax program. Our tax volunteers singlehandedly file thousands of tax returns every year. Main duties include: Preparing and filing basic income tax returns, answering basic tax questions and working with the Tax Coordinator. Volunteers must be approved by the Canada Revenue Agency’s volunteer screening process. Experience filing taxes is an asset, but not required. This position requires good communication skills, punctuality, attention to detail and basic computer skills. 


Time commitment: Two 3 hour shifts per month.

Interested in volunteering?  If you're interested in volunteering or have questions about our Volunteer Tax Program, please email our volunteer coordinator at morghan(at)

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