OUR SERVICES DURING COVID-19
Our legal advocacy projects provide help with income assistance and disability matters, residential tenancy disputes, and employment standards complaints. Our Volunteer Disability Advocate Project (VDAP) provides assistance with the application for provincial disability benefits, and our tax project helps with the filing of income tax. Please note that at the present time we are only accepting tax filings by way of drop off. If you'd like help filing your taxes please drop by our office during open hours (see below), and we can provide you with a tax package to complete.
TAPS does not assist with applications for income assistance or federal disability.
In keeping with the recommendations of the provincial health officer and WorkSafeBC, TAPS has made the following changes to how we deliver our services:
All walk-in Tax Clinics at the TAPS office have been postponed until further notice.
TAPS is open for walk-up clients, but we ask that only one person enter the front desk area at a time to speak to a TAPS representative.
TAPS will continue to primarily offer appointments by phone, email, and video chat. We will now be offering very limited in-person appointments to clients when necessary. Clients will be required to follow our safety protocols.
New and existing clients are encouraged to reach us in the following ways:
By calling our main phone-line: 250-361-3521
Some of our projects may be emailed directly:
For questions and help with an applications for provincial disability:
For questions and help with Income Security matters for those already on Income Assistance, PWD, or federal CPP-D:
For questions or help with Employment Standards complaints and matters related to the Canada Emergency Response Benefit (CERB), Canada Recovery Benefit (CRB), Canada Recovery Caregiving Benefit (CRBC), or the Canada Recovery Sickness Benefit (CRSB):
For all other administrative matters: