Please note that due to increased volume stemming from the pandemic, TAPS is not currently capable of taking on any new clients for assistance with the filing of income tax.
Our legal advocacy projects provide help with income assistance and disability matters, residential tenancy disputes, and employment standards complaints. Our Volunteer Disability Advocate Project (VDAP), also provides assistance with the application for provincial disability benefits.
Please note that TAPS does not assist with applications for income assistance or federal disability.
In keeping with the recommendations of the provincial health officer and WorkSafeBC, TAPS has made the following changes to how we deliver our services:
All walk-in Tax Clinics at the TAPS office have been postponed until further notice.
TAPS is open for walk-up clients, but we ask that only one person enter the front desk area at a time to speak to a TAPS representative.
TAPS will continue to primarily offer appointments by phone, email, and video chat. We will now be offering very limited in-person appointments to clients when necessary. Clients will be required to follow our safety protocols.
New and existing clients are encouraged to reach us in the following ways:
By calling our main phone-line: 250-361-3521
By emailing one of our projects directly:
For help with filing your taxes (existing clients only):
For help with an applications for provincial disability:
For help with Residential Tenancy matters:
For help with Income Security matters for those already on Income Assistance, PWD, or federal CPP-D:
For help with Employment Standards complaints and matters related to the Canada Emergency Response Benefit (CERB), Canada Recovery Benefit (CRB), Canada Recovery Caregiving Benefit (CRBC), or the Canada Recovery Sickness Benefit (CRSB):
For all other administrative matters: