JOB POSTING: Director of Nanaimo Operations
Permanent | Full-Time | Nanaimo Office
Together Against Poverty Society is hiring a full-time, permanent position for a manager in our Nanaimo office. The deadline for applications is Sunday, January 18th, 2026.
Located in Victoria on the territory of the Lək̓ʷəŋən (Lekwungen) speaking peoples, and Nanaimo on the territory of the Snuneymuxw Nation, TAPS is one of the largest anti-poverty organizations on Vancouver Island. TAPS specializes in face-to-face legal advocacy services. Through our work, we seek to have a positive impact on people's lives in ways that honour and promote human rights, justice, and a healthy, sustainable community.
Job Description (Nature of the Position)
The Director of Nanaimo Operations manages our Nanaimo office, working closely with the Executive Director and Victoria Director of Operations to deliver legal advocacy services to the Greater Nanaimo area. The primary job responsibilities for this position are as follows:
1. External Relationships – Lead community outreach for our Nanaimo office by identifying and developing new partnerships with local service providers, community partners, and allies. Build, maintain, and strengthen long-term referral and partnership relationships, and support constructive engagement with government agencies connected to TAPS’ services.
2. Manage Staff – In coordinator with the Supervising Lawyer, who provides legal supervision to our legal advocates, manage staff by monitoring caseloads, providing regular feedback, and supporting with challenging client interactions. Coordinate requests for public legal education and collect statistics for reporting.
3. Operations and Facilities – manage office operations, including acquisition of supplies, managing contracts with service providers, and maintaining the infrastructure of the office.
4. Fundraising – Assist the Executive Director in the planning and execution of fundraising strategies, including applications for grant funding and thanking of individual donors.
5. Human Resources – Collect staff timesheets and ensure the accurate recording of lieu, vacation, and sick time, and assist the Executive Director with the creation of internal policies. Assist in the hiring and termination/discipline of employees if required, and in managing inter-office conflict when it arises.
6. Communications - Manage all external communications for the Nanaimo office, including overseeing TAPS Nanaimo social media accounts, creating, and distributing on-brand promotional materials, and acting as a spokesperson for TAPS in Nanaimo as needed.
Required Qualifications, Knowledge, Education, and Skills
There are no specific educational qualifications for this position, but experience with any or all of the following is important and will be considered in the hiring process:
· Legal background or experience in the areas TAPS works in, including prior work experience as a lawyer, paralegal, or community legal advocate;
· Prior experience managing a non-profit organization, or experience working in human resources and the supervision of employees, especially in a unionized work environment;
· Experience or understanding of information technology (IT) and a strong ability to troubleshoot problems with personal computers, office networks, and other small business related systems; and,
· Experience holding community relationships, or speaking to the media and acting as a spokesperson on behalf of a group or organization.
All applicants must have a positive and non-judgmental attitude towards low-income clients, and understand the importance of confidentiality and professional ethics in representing clients.
Wage Rate and Hours of Work
The wage range for this position is between $40 - $42/hour, depending on the level of comparable prior experience.
This position is full-time (5 days/week or 35 hours/week). This position is located in our Nanaimo office and hours of work must cover any period of time the office is open to the public. While there is some flexibility with start and end times, the standard shift at TAPS is 7 hours with a one hour unpaid lunch break, which may be shortened at the discretion of the employee. This position requires in-person attendance in our office, with the possibility of some limited work from home when operationally feasible.
This position is a management position and is exempt from union membership. TAPS works hard to contain all positions to scheduled work hours, and resists a culture of expected work after hours. When work is required outside of normal hours staff are encouraged to structure their days to alter their start and end times, and scheduled evening events like fundraisers, public education sessions, or board meetings are typically limited to once or twice a month.
Start Date and Duration of Position
The start date for the position is flexible but we are hoping for a candidate who can start as soon as possible. This position is permanent and has no determined end date.
Benefits
All staff at TAPS, unionized and management, receive at least 20 days of paid vacation in a year and 15 days of sick time, with an additional paid break of 4 days over the winter holiday closure. All staff are eligible for extended health benefits after 3 months, and TAPS operates an RRSP matching project up to 4% after one year of service. Staff also receive a 300$ health spending account yearly for support with health-related costs not covered under our benefit plan.
About our Office
The TAPS office in Nanaimo is located at 502-495 Dunsmuir Street. Parking is available in an outdoor lot adjacent to the building, and TAPS covers the cost of parking in that lot for its employees. Employees have dedicated offices for themselves with closing doors, and the office currently employs 3 legal advocates who provide service with income assistance and disability matters, residential tenancy matters, and applications for disability benefits. Our office is growing and we anticipate adding additional staff in the coming years.
Applications and Interviews
To apply please send Cover Letter and Resume to:
Douglas King, Executive Director
TAPS is committed to employment equity. We encourage qualified applicants from members of visible minority groups, Indigenous Peoples, people with diverse cultural backgrounds, people with disabilities, LGBTQQIP2SAA+ people, people with lived experiences of poverty and homelessness, and others with the skills and knowledge to engage productively with diverse communities.
While not required, applicants are encouraged to self-identify in their cover letter as lived expertise is a valued skillset.
TAPS recognizes that experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is close to what we’re looking for, please apply. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team.
If your application is impacted by systemic barriers such as ableism, by your language background being other than English, or by any other factors that make applying less accessible to you, please let us know as we are happy to accommodate.
If you have any questions about the position before applying please contact the Executive Director directly at dking@tapsbc.ca
The deadline for applications is Sunday, January 18th, 2026.