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Our Services

Income Assistance & Disability

Income Assistance Legal Advocates provide information and legal help regarding the Ministry of Social Development and Poverty Reduction. Commonly provided services include help with file reviews, reconsiderations of Ministry decisions, and appeals to the Employment and Assistance Appeal Tribunal (EAAT). 

To contact our income assistance advocates give us a call on the TAPS main line. 

Residential Tenancy

Residential Tenancy Legal Advocates provide information and legal help to tenants with regards to the Residential Tenancy Act. Topics commonly addressed include eviction notices, return of security deposits, lack of service and repairs, and help with hearings at the Residential Tenancy Branch.

To contact our tenancy legal advocates give us a call on the TAPS main line. 

Tax Filing Services

TAPS provides free tax filing services to our community. We are doing filing virtually and require folks to provide us with all of their t-slips. In order to file, people need to come by our office, located at 828 View, pick up and complete a tax package, and drop it back off to us to be filed.
Note: We no longer offer our drop-in Thursday tax service.

If you have any questions, give us a call at the front desk.

Applications for Persons With Disabilities (PWD)

The Volunteer  Disability Advocacy Project (VDAP) matches highly trained volunteers with individuals requiring assistance applying for provincial PWD benefits. Please note that this project is in high demand, and clients must first be on Income Assistance benefits and have obtained their PWD application booklet before we can add you to our waitlist.

For more information or to be added to the waitlist, give us a call on the TAPS main line or send us an email:


Please Note, TAPS is not able to assist with the following: 

  • Applications for Income Assistance (we recommend you contact the Cool Aid REES Office)

  • Applications for CPP-Disability (we recommend you contact the Disability Resource Centre)

  • CPP-D appeals or reconsiderations (we recommend you contact the Action Committee for People with Disabilities)

  • Clients who are looking for housing, or need help with applications to social/subsidized housing projects (we recommend you contact BC Housing directly if you are currently housed, or Pacifica's Downtown Outreach Services office if you are not currently housed)

Need help? Give us a call to book an appointment.
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