Client Safety Protocols

For the safety of all our staff and visitors, we are requiring everyone to adhere to the following COVID-19 safety protocols:

What to expect if you come to the office without an appointment:

Please call or email rather than come to the office whenever possible. Coming to the office will not result in faster access to a legal advocate.
Please wear a mask when you enter the building.
Please maintain a 6 foot distance between other clients and staff.
The TAPS front desk is now located near the front door and has a plexiglass barrier. One person/family can be in the front waiting area at a time.

What to expect if you come for an in-person appointment:

Please check in at the front desk upon your arrival.
Please sanitize your hands and wear a mask when entering the office for an in-person appointment
Please maintain safe distance between other clients and staff while in the office.

Please do not come to our office if:

You are experiencing any cold or flu like symptoms (even mild),
You have had any COVID-19 symptoms in the last 10 days,
Have been directed by the public health office, 811, or a doctor to self-isolate,
Have traveled outside of Canada in the last 14 days, or
Have come into contact with a confirmed case of COVID-19 in the last 14 days.