Client Safety Protocols

For the safety of all our staff and visitors, we are requiring everyone to adhere to the following COVID-19 safety protocols:

What to expect if you come to the office without an appointment:

  • Please call or email rather than come to the office whenever possible. Coming to the office will not result in faster access to a legal advocate.

  • Please wear a mask when you enter the building.

  • Please maintain a 6 foot distance between other clients and staff. 

  • The TAPS front desk is now located near the front door and has a plexiglass barrier.  One person/family can be in the front waiting area at a time.

What to expect if you come for an in-person appointment:

  • Please check in at the front desk upon your arrival.

  • Please sanitize your hands and wear a mask when entering the office for an in-person appointment

  • Please maintain safe distance between other clients and staff while in the office.

Please do not come to our office if:

  • You are experiencing any cold or flu like symptoms (even mild),

  • You have had any COVID-19 symptoms in the last 10 days,

  • Have been directed by the public health office, 811, or a doctor to self-isolate,

  • Have traveled outside of Canada in the last 14 days, or

  • Have come into contact with a confirmed case of COVID-19 in the last 14 days.